Designed and built by a CNC engineer
dpCREATOR makes CNC control hardware and firmware: the dpCREATOR ESP32-S3 controller boards, the SmartTabUI touchscreen pendant, and FluidNC firmware with Ethernet, job recovery and a full WebUI.
Every board is designed, brought up and tested in-house. When something isn't right — an assembly fault, a firmware edge case — it gets found, documented and fixed before it reaches you. The controller firmware builds on open-source FluidNC and is public on GitHub.
When you contact support, you reach the person who designed the board.